Service
Payment & shipping
Transparent, fast and direct from the manufacturer: find all information about our delivery areas, shipping costs and payment methods here.
Delivery areas
Where we regularly deliver
Germany, Austria, France, the Netherlands and Belgium.
Shipping to German and international islands is excluded.
Germany
5,95 €
Shipping costs per order. Orders of €50.00 or more are delivered free of charge within Germany.
EU delivery countries
12,95 €
Per order to Belgium, the Netherlands, France or Austria.
Other countries
Individual orders on request
Orders to other countries can be requested using our contact form or by email at service@nela-tools.com. Following individual confirmation, payment is made in advance by bank transfer. Deliveries to England are excluded.
Delivery times
With you quickly
Germany: 2–4 working days. International deliveries: 2–8 working days. If advance payment has been agreed, the delivery period begins after your payment instruction. No deliveries are made on Sundays or public holidays.
If products with different delivery times are ordered together, the delivery time for the shipment is based on the product with the longest delivery time.
Payment
Pay securely and flexibly
The payment methods actually available at checkout depend on the delivery country, device and order value.